Question 1

How Do I Arm My Entire DSC System For Interior and Perimeter

Accepted Answer

• Close all windows and doors (the green Ready light will turn ON)
• Press and hold (Away) for 2 seconds (the keypad will beep rapidly 5 times and the red Armed light will turn ON)
• Exit premises before the delay time expires

Question 2

How Do I Disarm My Alarm System When I Return?

Accepted Answer

• When you enter through the door, the keypad will emit a steady warning tone.
• Enter your 4-digit Master Code or User Code (the armed light will turn OFF)
• If you make an error, press (#) and enter the 4-digit code again.

Question 3

How Do I Arm The Perimeter Of My Building and Still Move Freely Inside?

Accepted Answer

• Press and hold (Stay) for 2 seconds

Question 4

How Do I Arm My System With A Door Or Window Open

Accepted Answer

• Press (*) (1) while disarmed
• The Bypass light will flash
• Enter the 2-digit zone number to be bypassed
• To exit the Bypass function press (#)

Question 5

A trouble (yellow triangle) light on my keypad

Accepted Answer

• Press (*) (2)
• Some keypads will describe the Trouble (full-message keypads); others will
only identify the Trouble number (fixed-message and LED keypads)
• If Trouble number 8 is lit, the time and date needs to be reset (see other FAQ)
• For all other trouble conditions, contact your security provider

Question 6

How do I change the date/time on my keypad?

Accepted Answer

• Press (*) (6) and enter the 4-digit Master Code
• 1 long beep indicates an error, press (#) and enter the Master Code again
• After 4 short beeps, press (1) then 10 digits, 2 each for the hour, minute, month, day and year (HH:MM MM/DD/YY)
	- Use a 24-hour clock (e.g. 8:30 pm = 20:30 )
	- Use 2 digits each to indicate the month and day (e.g. March 8 = 	03 08)
	- Only enter the last 2 digits of any given year (e.g. 2024 = 24)
	- This example would be 2030030824
•  When done press (#)

Question 7

How Do I Silence My Alarm

Accepted Answer

• Enter your 4-digit Master Code or User Code

Question 8

How To Add A Code On My DSC Alarm System?

Accepted Answer

1. At the keypad, Press (*)(5) then the current Master Code.
2. To change the Master Code, press (4)(0) then enter the new four digit code
3. To change a User Code, press 01-94 then enter the new code. The system will beep, repeat with the next user if needed.
4. Once complete, press (#) (#) to exit
5. Wait for the green light then arm and disarm with each code to verify that every code entered works

Question 9

How To Remove A Code On My Alarm System?

Accepted Answer

1. Enter (*)(5) then the Master Code, the system will enter into the programming mode.
2. Press the two digit user slot number that you wish to delete (Ex 01-94), then press (*) and the system will beep.
3. Continue deleting additional user codes if necessary by entering the two digit user slot followed by the * key to delete as outlined above
4. Once complete, press # #
5. Once the green light is on try each of the four digit user codes that you deleted to verify that they are not operational.

Question 10

I want to add/remove chime on my doors when they open?

Accepted Answer

• Press and hold (Door Chime) for 2 seconds
• 3 beeps = ON; 1 long beep = OFF

Question 11

How do I bypass a zone?

Accepted Answer

• Press (*) (1) while disarmed
• The Bypass light will flash
• Enter the 2-digit zone number to be bypassed
• To exit the Bypass function press (#)

Question 12

How often do I have to replace smoke detectors?

Accepted Answer

• Smoke detectors expire after 10 years. We recommend to replace them 2 years earlier.
 • Your smoke detectors should have an expiry sticker on the device.
 • Filter the dust out once a year to make sure the device is working optimally.

Question 13

How to get access to the alarm on my smart device?

Accepted Answer

Download the RControl app. Please contact the office for your user specific details.

Question 14

How to put my alarm on test?

Accepted Answer

Call us at Knightwatch Alarms 416-398-7414.

Knightwatch Alarms

Office: 416-398-7414

Monitoring Station: 1-800-268-6870

After Hours: 416-715-1108

Reference Manuals

DSC Alarm Keypad

VIEW HERE

Provision Cameras

Alarm App / Rcontrol

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